FAQ
Answer
Do I have a seat assignment when I book a flight?
At
the time you make your reservation, Payless BG sends your
seating preference (any, aisle, or window) to the airline,
which assigns seats for all customers. Once seats have been
assigned, they will be noted in www.virtuallythere.com
under itinerary details, as well as in confirmation e-mails.
Advanced
seat assignment are subject to release and reassignment
by the airline. On some flights the airlines do no allow
advance seat assignment. You will be assign seat at the
airport.
Please
note:
• Flights are available for online seat assignment.
• Policies on advanced seating vary by airline. Some
airlines assign seats immediately, others may only assign
seats 90 days before the flight, and several airlines wait
to assign seats until the day of the flight.
• To get special seat assignments, such as handicap
seats or seats reserved for elite/premier frequent flyers,
please call the airline directly.
At
any time, you can email us to change your seat assignment
info@paylessbg.com
Back to FAQ
Call us
For immediate assistance, call our Customer Service Center
at 1-800-890-3731, or 1-727-738-2832 from outside of the
US. You can also call us from Bulgaria to our Varna number
that rings to our US local number 052/911753. Our Customer
Service Center is open Mon – Fri 9 am to 6pm EST and
on Sat from 9 am - 2pm EST.
