FAQ
Answer
What documents do I need to go through airport security?
Passengers
must present a valid government issued photo ID, such as
a driver's license or passport and an
airline issued boarding pass for the current date
to proceed through airport security to the gate.
Passengers can obtain boarding passes from the airline's
ticket counter at the airport, curbside check-in, or the
airline's self-service ticket kiosk.
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Call us
For immediate assistance, call our Customer Service Center
at 1-800-890-3731, or 1-727-738-2832 from outside of the
US. You can also call us from Bulgaria to our Varna number
that rings to our US local number 052/911753. Our Customer
Service Center is open Mon – Fri 9 am to 6pm EST and
on Sat from 9 am - 2pm EST.
