FAQ
Answer
How can I see my reservation and modify my itinerary?
1. Go to www.virtuallythere.com
2. On the left side of the screen put your Reservation code
and your last name
3. You may be required to put a password. The password is
the email address of the passenger.
4. Check whether the ticket is refundable or non-refundable
on the bottom of the itinerary
5. See what change/exchange fees apply
Review the deadline for changes/cancellations. You can cancel
your ticket before your flight by calling us in a business
hour or business day. If you don’t cancel before the
flight the ticket will be no show and no show ticket has
no value.
To
change or modify your reservation please email us at info@paylessbg.com
Back to FAQ
Call us
For immediate assistance, call our Customer Service Center
at 1-800-890-3731, or 1-727-738-2832 from outside of the
US. You can also call us from Bulgaria to our Varna number
that rings to our US local number 052/911753. Our Customer
Service Center is open Mon – Fri 9 am to 6pm EST and
on Sat from 9 am - 2pm EST.
