FAQ
Answer
What are the ticket terms and conditions?
Passengers
need to verify the itinerary and the spelling of their names
as per passport. Passengers need to reconfirm their and
check for schedule change flight 72 hours prior to departure
by logging into www.virtualllythere.com
, or calling Payless BG, or calling the airline. Passengers
need to be 2 hours prior to their flight at the ticket counter
of the airline that they are flying with.
Tickets
are non-refundable and transferable. Change and cancellation
penalty is 300 usd. Please check the ticket rules on your
ticket on the bottom of your reservation by logging into
www.virtuallythere.com
Back to FAQ
Call us
For immediate assistance, call our Customer Service Center
at 1-800-890-3731, or 1-727-738-2832 from outside of the
US. You can also call us from Bulgaria to our Varna number
that rings to our US local number 052/911753. Our Customer
Service Center is open Mon – Fri 9 am to 6pm EST and
on Sat from 9 am - 2pm EST.
